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One Year Limited Warranty

Effective February 3, 2021.

If one of our products fails within one year from the date your purchase the product due to a defect in material or workmanship, CoolMitt will repair or replace your product, or any necessary components, free of charge.

This limited warranty excludes:

  • Products purchased from an unauthorized reseller.
  • Damage caused by abuse, mishandling, accident, or transport;
  • Units repaired by an unauthorized entity;
  • Units not used in accordance with our care instructions;
  • Damage in excess of the cost of the product;
  • Units used outside of the United States;
  • Damage resulting from abnormal storage and/or conditions on your premises; and
  • Failure to provide the dated proof of purchase.